Refund Policy for Insycart

Last Updated: 09-09-2024

At Insycart, we strive to provide high-quality digital products that meet your expectations. Please review our refund policy carefully before making any purchase, as it outlines your rights and responsibilities regarding refunds.

1. Digital Products – No Refund Policy

Due to the nature of digital products, all sales made on Insycart are final. Once you have gained access to a digital product, we cannot offer a refund, exchange, or cancellation. This policy is in place because digital goods, once delivered, cannot be returned or revoked.

However, if you experience technical issues or believe there has been an error in your order, please contact us, and we will work to resolve the issue.

2. Exceptions to the No Refund Policy

While we have a no-refund policy for digital products, exceptions may be made under the following circumstances:

• Non-Delivery of the Product: If, due to technical issues or errors on our end, you do not receive the product after purchase, please contact us within 7 days of your purchase. We will either ensure that you receive the product or issue a full refund.

• Corrupted File or Technical Error: If the product you receive is defective, corrupted, or otherwise unusable, please contact us within 7 days of purchase. In such cases, we will either provide a replacement file or issue a refund after verifying the problem.

• Duplicate Purchase: If you mistakenly purchase the same product more than once, please contact us with proof of the duplicate transaction, and we will process a refund for the duplicate charge.

3. How to Request a Refund

If you believe you are eligible for a refund under the conditions mentioned above, you can request a refund by following these steps:

1. Contact Our Support Team: Email us at support@insycart.com with your order number and a detailed description of the issue.
2. Verification: Our support team will review your request and may ask for additional information, such as screenshots or error messages.
3. Resolution: If your request meets the criteria for a refund, we will process it within 7-10 business days of approval. Refunds will be issued to the original payment method used at the time of purchase.

4. Chargebacks

If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to refuse future transactions and block your access to the platform. Please reach out to our support team to resolve any payment disputes.

5. Changes to This Policy

We reserve the right to modify or update this refund policy at any time, without prior notice. Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically.

6. Contact Information

If you have any questions about this Refund Policy, please contact us at:
Email: support@insycart.com